It is my belief that the end goal is to break down barriers between the Parts, Service and then Sales departments, to form a bond between Parts and Service. My "new" GM is looking to break down the the "box" departments and have us all flow into one open concept; where we flow into one another as one unit and not seperate departments. I am to submit an idea/concept that would increase part sales(In a depressed area. My competion have been downsized to a four day week with compensation to match) and move towards this more open concept.
I am at a loss. I am already running a skeleton crew, my MEHDA numbers are perfect and my inventory is stellar but our Service department has high internal billing. Management swapping has already been put into place at one of our other facilities. Perhaps I am to posessive of my department. I suspect we will follow soon. I will probably lose my "ace staff member" and
inventory control is not something you wake up one day and master. My staff has worked hard and I am at a loss. Any inventive idea for increasing sales, no matter how obscure, would be greatly appreciated.