the guy actually retired like 2 months ago, they replaced him with 2 techs and theyre downsizing now

i dont understand how a sales person would like a story where the service company isnt getting any of those labor hours (except warranty) and im not the biggest fan of sales people

i never said that i thought that he didnt need help
but
their safety record was actually very good as far as the machines go (union shop)
he usually had about 10 machines in the shop at a time

the supervisors and operators took the machines out of service at the first hint of any trouble (mostly cause they would get a lil break to take the machine to the forklift shop or going to get the mechanic and a replacement unit)

i also said "he gets help when he needs it" from the delivery truck shop (more inhouse techs) next door to his shop

its was about a 50/50 split of sitdown electrics and rider jacks of all brands (a lot of toyota and linde) the only gas unit was a large pneumatic