It's amazing how a huge company can turn nasty on employees that are their bread and butter. When a company gets big, there are big egos in management that grow and have aspirations to be president of the company. They form a tight group that forgets why they have techs to do the dirty jobs. It gets so bad they call you in half way through a job at customer, to insinuate an email you sent to dispatch made the manager look bad, when you actually praised him. Management always sticks together, especially when wrong. There is in fighting between territories among managers to show who is top dawg. At meetings they bash head office, then tell us to ignore orders from president. It becomes a party for management, and those dirty techs are not welcome. I often wondered why the Japanese owners did not step in. Nobody in the world has higher work standards and work ethic than the Japanese people. My former employer was so polar opposite!
Thank god I work for a small family owned company, they treat like like royalty, and you see eye to eye with the owners.