This post has become a personal view's. Bottom line is if the company is getting payed the tech should be payed. I too came from the same company dan d and jaslyman. This company just doesn't care about the tech's. I got messed with more than the rest. i worked 4 1/2 years there with only 2 reviews. the first one at almost my 4 th year.... 12 months past due. (In there employee hand book it states and i quote. "In the event that reviews are past due raise increase will be retro payed to the employee back to the date review was due".) They told me it was going to be retro ed. and i only got retro ed back only 2 months... I went to the service manager. and he told me he would make it up to me at my next review. So i got my next review 9 months late.... instead of making up for shafting me last one. They told me that they were moving my anniversary date up by 5 months. shafting me out of my retro pay. Telling me that it would benefit me in the end. Oh yeah that was the same day i gave my 2 weeks HA! about 30 seconds after my review was done...... This company looks for every chance to low ball the techs. And now my new company i work for is pulling the same crap..... On the travel time. i live 1 1/2 hours away with out traffic from the shop... there zone charge in my area is 2 hour travel. For six months i went to this customer that is 7 mins from my house, ( the start time..... after giving up the half hour is 8:00am) i went to this customer almost every day..... and still they took..... the 30 mins out of my time for the day. even thou i was at the customer at 8... which is wrong. they knew i live 7 mins from there and still forced me to give up that half hour. You know what they say "Same sh*t! Different color van"