I agree with many of the previous posts. Be sure to document: your training procedures (including your hands-on evaluation process), document your company forklift policies and disciplinary action that will occur for any and all incidents, accidents or near misses.

If and when there are changes or updates in policy and procedures that occur have a refresher class for all operators. Create documentation each must sign and agree that they are aware of the new company policy. I also like the idea of utilizing a product like Shockwatch. Unfortunately, it does not do anything to prevent an incident, accident or near miss. However, it could prove beneficial with disciplinary action if it were to occur.

It would be hard for the employee to dispute any disciplinary action since the operator using the piece of equipment would be signed in to the system when it occurred. Also, peer pressure can do wonders, especially if after the impact, a supervisor has to come out and reset the truck.