I recently bought a brand new Manitou TMM 20 4W from a dealer at https://anguslifttrucks.co.uk/forklift-sales-uk/. It is a 2020 model with 0 robot hours. I have never driven a forklift like this, but I have used different models in the past, so I have experience. I had a similar problem, but a friend helped me with it. He is a good professional, I will give you his card, or when he is available, I will contact you. He is excellent with forklifts. He used to work as an auto mechanic. Now he's completely private.