Discussion:
Got two walkies with same exact problem

After a full charge the battery indication/hour gauge still reads at very low levels. The batteries are testing out at full voltage (around 24v). I've taken the gauges out, cleaned the contacts and reassembled. Still get the low readings. New gauge is upwards of $300 so was hoping there would be any other diagnostic tests I could run before spending that kind of money with a 50/50 chance it fixes my problem. Also find it troubling that exact same thing is happening on two machines. Other than what appears to be a faulty gauge, the lifts performance is fine. Any thoughts would be appreciated. Thanks in advance.
  • Posted 9 Nov 2021 12:03
  • By itsNeverEZ
  • joined 9 Nov'21 - 3 messages
  • Connecticut, United States
Showing items 1 - 9 of 9 results.
Boys hears the trick setup a y connector one to the battery one to a charger and one to the unit about two minutes move the unit back and forward disconnect plug in will reset the gauge.if you a diagram of the connector let me know.
  • Posted 14 Jun 2025 06:02
  • By JKPAINTER
  • joined 26 Jul'17 - 72 messages
  • Ontario, Canada
raymond needs to see fully charged battery or it will stay at zero. Fully charged is 25.3
ANYTHING less and the software wont swing to full. Gauge wont even show half!!

dont buy new guage!!
settings are programmable


Get a voltmeter, read battery voltage. If it's less than that, put charger on battery and wait til charger stops, then immediately plug into lift. You're battery is tired and wont maintain 25.3 after a charge.
  • Posted 13 Nov 2021 09:51
  • Modified 13 Nov 2021 09:52 by poster
  • By Bluenose
  • joined 2 Apr'14 - 31 messages
  • Nova Scotia, Canada
Take me as i come, cause i can't stay long....
I second that, ErichO. You get what you pay for !
  • Posted 11 Nov 2021 02:45
  • By Triggs
  • joined 26 Sep'18 - 145 messages
  • California, United States
You are getting all the correct information here. What I will add is, when replacing batteries, not all are the same. You'll get what you pay for. A high quality set should get you 5-6 years of service. I've had some Trojan T105's going over 6 years with everyday use. There are equivalent brands, I'm just making statements from what I've experienced.
  • Posted 11 Nov 2021 01:32
  • By ErichO
  • joined 26 Oct'21 - 83 messages
  • Washington, United States
I believe it needs to see 25.2v to reset the battery indicator. Your last option to buy some time until you purchase new batteries is to verify water level is correct, about 1/4" above the perforated plate, then set charger to equalize, assuming it has the option. good luck

EDIT: just noticed it says walkies, I only saw 112tm before. So disregard about equalizing
  • Posted 11 Nov 2021 01:21
  • Modified 11 Nov 2021 02:05 by poster
  • By Triggs
  • joined 26 Sep'18 - 145 messages
  • California, United States
That's not the news I was hoping for but I appreciate the advice. I now kind of wish it was just a faulty gauge instead of needing a full battery bank replacement. But I knew that was a possibility. Thanks for the help.
  • Posted 11 Nov 2021 01:09
  • By itsNeverEZ
  • joined 9 Nov'21 - 3 messages
  • Connecticut, United States
Your batteries are done. A good set fully charged should be 25.2 volts or so. The "corrosion " inside the cells is actually sulfation. Wet cell batteries in an EPJ last about 3-4 years if maintained properly. And don't ever replace just one or two batteries. Always replace all 4 unless one fails within a short period of time after replacing them.

I'm not real familiar with Raymond's but most newer EPJs have a controller that needs to see a certain voltage in order to reset the BDI gauge. Your batteries are so low that you are not going to reset the indicator.

Added: I have seen batteries last longer but most of my customer base only gets 3-4 years. Grocery industry is by far the worst.
  • Posted 10 Nov 2021 16:01
  • Modified 12 Nov 2021 01:34 by poster
  • By 1CrownTech
  • joined 23 Jul'21 - 117 messages
  • Washington, United States
1crowntechnician@gmail.com
Straight off the charger one unit was reading 24.4v, the other hasn't been on the charger in a few days but still coming in at 23.6v. (maintenance bay isn't close to charging station). Both units are probably 2004 or so. My company got them at auction from a place that was closing down recently so I don't know exactly how old the batteries are, if they've ever been replaced, or if there is anyway to tell. The cells appear to be pretty clean from what I can see when I add water. A slight bit of corrosion but very minimal and not in all cells.
  • Posted 10 Nov 2021 11:15
  • By itsNeverEZ
  • joined 9 Nov'21 - 3 messages
  • Connecticut, United States
How old are the batteries in each unit? Sounds to me like they're on their way out. should be higher than 24.0 when fully charged
  • Posted 10 Nov 2021 06:21
  • By Triggs
  • joined 26 Sep'18 - 145 messages
  • California, United States

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