Discussion:
code

Does anyone know what "heighterror" means on a Yale order picker? I have one that has had many hands working on it and now the customer wants to have me look at it. I have a manual for the unit but it does not list this error the way it is displayed on the dash. The unit will intermittently travel and lift. But mostly shows this error with very slow or no travel or functions. The customer said he had a local Yale dealer send out a guy who spent a few days working on the lift...they replaced the on board computers and ran some sort of reset with the function handle?? They said it ran for about a week after the reset...also said it took him several times to get it to work.Does anyone know how to do this procedure? Any help would be greatly appreciated.
  • Posted 4 Jan 2015 16:11
  • By Gump
  • joined 10 Jun'11 - 30 messages
  • Iowa, United States
Showing items 1 - 5 of 5 results.
no i do not have specific model info on this truck
my manual is for an ECN model, it is possible the encoder is the same one though but to be absolutely sure you should get the part number from that specific model manual.
The calibration routines are most likely the same though.
  • Posted 9 Jan 2015 23:02
  • By swoop223
  • joined 23 Mar'12 - 3,691 messages
  • North Carolina, United States
You've been swooped!
swoop223@gmail.com
thanks for the input and direction, however do you by chance happen to have the Yale part number for this updated encoder and harness?
Me NOT being a Yale technician our local dealer is very tight lipped when it comes to sharing information regardless if we are buying the parts from them or not.
  • Posted 9 Jan 2015 11:14
  • By Gump
  • joined 10 Jun'11 - 30 messages
  • Iowa, United States
2 ways to get the error codes
the display will show an abbreviation of the error code but for the height encoder there are many variations of that and it is generally accompanied by an error number. When you access the main controller (1310) the first numbers displayed are the errors stored in the controller and you can scroll through them using the control handle. It will show the abbreviation first, then followed by the error number and then hours.

the 2nd way to get the codes is with a curtis handset connected directly to the controller/manager.

now from my experience and what has already been suggested the height encoder has always had issues with the wiring harness at the encoder , yale even had an updated part with a new harness and connector issued not long after this system was implemented on to this truck.

I would concentrate on that area first. Also make sure the battery is in good condition and fully charged as well. These trucks are very voltage sensitive and a defective battery or dead battery can trigger false codes.
If you don't have a manual on this truck you should get one, you will need it.
  • Posted 6 Jan 2015 22:24
  • By swoop223
  • joined 23 Mar'12 - 3,691 messages
  • North Carolina, United States
You've been swooped!
swoop223@gmail.com
i have had issues with this before, scenario was the same, many techs before me along with the dealer.

it should have a Curtis 1310 vehicle manager and the manual for it is at fsip. biz it will walk you through learns and such.

if you have no luck let me know i have something you can try if everything checks out ok.
  • Posted 6 Jan 2015 04:12
  • Modified 6 Jan 2015 04:22 by poster
  • By stam
  • joined 12 Aug'12 - 779 messages
  • Ontario, Canada
Most pickers have an encoder mounted on the top right hand side of mast. If it does check the wiring.
  • Posted 6 Jan 2015 01:11
  • By BREWSKI
  • joined 10 Jan'12 - 1,699 messages
  • Nebraska, United States

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