The organisers advise that the NA 2002 focuses on the productivity solutions provided by material handling and logistics. The four-day event will be the most comprehensive showcase of material handling and logistics equipment, systems and technologies in the United States in 2002. The show is designed to offer productivity solutions and information by showcasing the products and services of over 400 material handling and logistics providers.

To make it easier for attendees to find the solutions they need, the NA 2002 show floor is divided into four solution-specific sections: Equipment and components for manufacturing solutions, fulfillment and delivery solutions, information technology (IT) solutions and e-fulfillment and delivery solutions. An extensive educational conference runs concurrently with the show and focuses on improving productivity in these four areas of material handling and logistics. This format allows attendees to learn about various productivity solutions in the educational sessions and then actually see the equipment, systems and services that can implement those solutions.