FleetNet America, Inc. is a third-party vendor management company that coordinates roadside events and all other scheduled/unscheduled maintenance management services. The continental 24/7 coverage includes towing and recovery in addition to any maintenance for commercial equipment and material handling equipment through specific customer requirements.

We manage vendors by using a Vendor Rating System which includes performance and pricing standards. Each vendor is ranked in our system based on price, proximity, quality of repair and more. This gives us the ability to not only know who to call, but more importantly, to know who not to call. The strong relationships we have solidified over the years, some dating back over 50 years, also allow us to know the vendors and the quality of their work. Our coordinators average over 25 years hands-on maintenance experience. Therefore, we analyze the situation to choose the correct, most qualified vendor and have active input on repairs made during each event. With FleetNet's reputation for paying within agreed upon terms and the fact we manage over 200,000 calls annually, we have negotiating power and pricing level with our vendors.

For more information regarding our Material Handing Equipment Maintenance Program, please contact Ric Nelson at richardn@fleetnetamerica.com or 1-800-438-8961 ext. 2616.