Costly scale breakdowns, unreliability were factors discouraging a southern Ontario freight handler initially to say no to the forklift truck scale offerings from Weigh Point. Furthermore, the company had a legal for trade floor scale for cross dock rescaling. Much to the chagrin of management this floor scale was seldom utilized and the extra revenue of inaccurate waybill weights was not corrected. The lift truck operators were unwilling to spend that extra time required to double handle freight at a fixed location floor scale.
Administration was mainly concerned with bottom line profit i.e. optimizing freight billing by correcting understated weights. Whereas the dock personnel were under time constraints to load trailers expediently, any extra time such as rescaling on their floor scale would clearly delay the cross docking operations.
The company had experience with forklift scales but the legal-for-trade units available had reservations they listed
Traditional lift truck certified scales.
- Too expensive - costing up to $11,000.00 each
- Most service companies reluctant or unable to service due to proprietary design or complexity to calibrate.
- Too frequently require service
- False carriage design downrated lift truck capacity
Weigh Point was well familiar with those failings and assured the company that
Weigh Point's LTFS system would beat all their concerns. Not only was LTFS a fraction of the cost of the competition, calibration could be done within 15-20mins, the system was rugged, and did not downrate the trucks capacity.
The
model LTFS was temporarily installed (a 5-min procedure) on the company's lift truck and because it is pre-calibrated at the factory, the company ran trials immediately.
The results were a resounding success, for both the Transport Company and Weigh Point.
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