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AUSA STREAMLINES AFTER-SALES SERVICE

News Story
- 31 Jul 2003 ( #118 ) - BARCELONA, Spain
<1 min read
Rough-terrain forklift manufacturer AUSA is distributing a CD-ROM to distributors to streamline delivery of spares and general after-sales service.

AUSA said the CD would be delivered to all its dealers worldwide. By using the CD with AUSA's website, dealers could access updated parts information and orders online.

After-sales service management spokesman Jordi Arenas said the initiative was a "decisive step forward in customer care".
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Inside The News
As June comes to a close, the month when our sector recognises National Forklift Safety Day , the United Kingdom’s Association of Industrial Truck Trainers (AITT) has issued a timely reminder of the need to ensure any staff training is fully accredited... Continue reading

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We’re excited to launch a major upgrade to the Forkliftaction forums, packed with new features and improvements. Here’s what’s new:

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