MCFA has expanded its parts footprint

Mitsubishi Caterpillar Forklift America (MCFA), maker and distributor of Cat and Mitsubishi forklifts and Jungheinrich materials handling equipment, has expanded its forklift parts facility footprint to include a new regional distribution centre in Dallas, Texas. With this recent expansion, MCFA now stocks almost USD60 million in total parts inventory at five regional parts facilities across the United States.

"We're committed to providing our customers with quick and easy access to forklift parts when and where they need them," says Jerry Sytsma, director of parts and solutions - MCFA and president of MCFA subsidiary Rapidparts. "This expansion further reinforces our commitment to our customers by expanding our ability to provide next-day ground service parts throughout North America."

MCFA's new Dallas facility has more than 18,000 forklift part SKUs on hand, including OEM parts for Cat lift trucks, Jungheinrich and Mitsubishi forklift trucks, in addition to over 7,200 parts for non-MCFA forklift trucks.

"We understand the cost and time implications that occur when equipment is down," Sytsma adds. "We listened to our customers and knew we had to provide a larger network that is poised to deliver solutions to them quickly."

With this expansion, MCFA now operates five regional parts facilities in the United States. Other locations include Easton, Pennsylvania; Ontario, California; Grand Rapids, Michigan; and Indianapolis, Indiana.