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- 21 Apr 2005 ( #205 )
2 min read
New Komatsu / Kalmar AC and SMH Agreement
April 15, 2004


Systems Materials Handling Co. (SMH) and Komatsu Forklift U.S.A., Inc. (Komatsu) are pleased to announce a strategic agreement under which the entire line of SMH products will be made available through Komatsu and Kalmar AC dealers in the United States. Dealers will now have full access to a dedicated IRMN site allowing parts look-up for over 1,000,000 competitive parts and the ability to order via IRMN, telephone, email or FAX.

In conjunction with this new agreement, Komatsu has announced the introduction of K-Source as the brand name under which both Komatsu and Kalmar AC brands will promote their all-makes parts programs that allow their dealers and customers to source parts for all lift truck manufacturers products. Adding the complete range of SMH parts to this offering will significantly expand the K-Source all-makes programs.

Commenting on the agreement, Bruce Bowman, National Parts Manager for Komatsu stated "this agreement adds significant support to our dealers in their effort to provide a comprehensive offering of parts and service support to their customers. The IRMN tool-set is the best in the industry and we are pleased to be able to provide it and the SMH look-up service to our dealers as an expansion of our support to them.

Pat McLaughlin, President of SMH stated, "We are excited to kick off this new program with Komatsu as it is another validation that SMH has found the right formula to work along side OEMs and to support their efforts in servicing their dealers and their dealer's customers."

The Komatsu Forklift group has been producing quality forklifts since 1945
with production in the United States since 1987. Komatsu Forklift U.S.A.,
Inc. headquarters and ISO 9001 certified manufacturing plant are located in Covington, Georgia.

Komatsu Forklift has over 100 dealer locations throughout the United States, Canada, Mexico, the Caribbean, and Central & South America, and they are staffed with a highly dedicated team of professionals who are trained to meet your needs.

Komatsu Forklift offers an expanding product line of over 120 electric and
I.C.E. forklift models with capacities ranging from 2,000 to 35,000 lbs.
We back them with a complete warranty program, superior service,
and genuine OEM parts. In addition with the introduction of our "K-Source" line of all makes parts, Komatsu dealers are equipped to handle all their customers needs for parts and service support for other brands of forklifts.

Background Information on SMH:
* Since its founding in 1971, SMH has grown into the largest provider of forklift parts in America.
* SMH offers the additional benefit of their Information Resource Management Network®(IRMN®). IRMN® is the industry's first private intranet developed to assist users in ordering parts and providing up-to-date information on more than 700,000 replacements and accessories for material handling and industrial equipment vehicles.
* SMH has distribution facilities in Olathe, Kansas; Rancho Cucamonga, California; Mississauga, Ontario, Canada; and Toluca, Mexico.
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