Unit only has 957 hours on it. When mast is out, tilt and reach works, bring mast in to home position and both tilt and reach fail. If you get off seat and wait for beep and get back on seat both tilt and reach work. Or if you bring mast in and cycle power tilt and reach works, until you extend mast and bring mast back to home then they fail.
Replaced wire harness for tilt/reach which has 16 connectors on it, but same outcome. Customer claims unit never worked correctly when they bought it brand new.
Unit throws code 5:385 since I replaced wire harness, brake doesn't release.