We are doing fair most of us are busy.But its from roll over customers.We picked them up because of bad service or overpriced.We normaly have 7 to 10 retaining after we get them.Some you wouldnt want fail to pay gripe about evey bill when they come back for a second or third time I wonder why we dont turn them away.New sales are down about as low as I have seen in 15 years of this.Not to say all is bad older lifts break down more so service is up.Dont mind that a bit but when you let customer know that they have a money pit.They alert you new lifts are not in budget.Like stated before take good care of what customers you have.Work for the company your in like it belonged to you and not like its a paycheck.Pray for the best.