Hi Louis,
I'm working with Alexander and we support customers in 25 countries, from three locations, Germany, UK and USA. Because you can access our installations remotely, and because they come outfitted with a standardized connector plug, there is not need for local support after initial implementation and training of your team.
Possibly we can discuss on the phone?
Many customers, in Thailand, Philippines, China and elsewhere do this. Also we are currently working with a Singapore partner whom we will be able to involve in support, should you nonetheless request. I look forward to hearing from you. Best regards - Dieter
dengler(add)id-systems.com