As far as the time required to adjust chains, etc, in my quote for the PM's I state that all adjustments/extra fluids are extra. I don't want to shortchange the pm 'cause I'm to busy making up lost time do to adjustments, etc. All extra work is OK'd before they're performed so there's no issues w/ billing.
I use a go/no guage for the chains & forks. I usually add time on a drive tire replacement quote to adjust the chains so the adjustment is on a new set of tires.
As with all leaks & adjustments, they're all judgement calls (what's a big vs little leak, so what if the forks hit the ground when fully lowered)- but I find that as soon as the little words "safety" or "liability" enter the conversation, little things seem to get taken care of quickly.
The lubricants on the upright/chain vary due to the customers conditions. I always due my best to educate the customer on how differing circumstances change the products needed.
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