I`m very surprised to hear that some dispatchers cannot locate their techs. I thought GPS`s were an industry standard. We have had them for 6 years, and most other dealerships have them too or are planning on getting all trucks fitted with them. If your company cant afford a GPS system, The iphone has a free GPS APP that works quite well. Your fellow techs can even see you, and you see them. Works out great when parts guy says ``John has that part you`re looking for in his van`` You check your phone and John is 2 blocks away. Any company needs cell phones so if you dont have a GPS service in your trucks, switch to iphones.
The `Find my friend``is the only useful thing about an iphone which is not friendly to the fingers of middle aged techs!