Profit at all cost seems to be the way big business are going, give me a manager that has come through the ranks any day, they have been at grass roots and seen how a company develops and what is required to succeed, nowadays they seem to come straight from university with X amount of degrees with little knowledge of the fundamentals, they will have a model and call it something crazy like project 13, demoralise the workforce and lose a lot of good people, YOU CAN'T BUY EXPERIENCE! then blame the workforce for loosing the customer base.