I'm in agreement
It's been a while since i worked on a model 20. Tilt is controlled by tilt cylinders, via a solenoid and a valve, which is coontrolled by a lever.
Hose reels can be repacked, but the older Raymod ones do wear out and honestly the packing kits for them are a pain, and often fail again quickly. Also, they are spring loaded and I have seen several techs badly injured by the spring. It may be the dealer does not repack reels because of that.
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