EdT- I have been an in house guy now for four years-running my own shop. Was a road guy for over 17 years, I have no sales people to please. I can definitly tell you the triple wheels have saved us big bucks, considering the fact we have over 80 class three trucks. I know they work and last longer because my knees dont hurt anymore from changing out load tires that got flat spotted, those are an optional component. I can also tell you that thru my site R+D on them, they now can be bought as an option on the red jacks Nationaly on the delivery jacks we buy.(Use two wheels instead of three-same axle size). How about fork pads, we ship and receive over 21 million cases of beer every year, and I can definitly tell you they reduce breakage big time, how do I know? Our inventory guy has the numbers and types of breakage, its gone down since we installed them, thats an aftermarket option. How about debris diversion plates on riders? They also have extended the life of our loads, thats an optional device. If I as a buyer and customer of equipment providers apply these "Bells and Whistles" upon our new truck purchases, I am two steps ahead of our competitors when it comes to an hourly cost per equipment to operate. Makes for a heck of a bonus at the end of the year as well. Not all Bells and Whistles are worth buying, but some in the right applications can be gamechangers.