Heli is a decent forklift for the money. But here in America, were everyone wants it fixed (NOW) customers do not want to hear excuses about parts on back order. Customers do not want to hear, I am waiting on the factory to get back with me. R&D not copy cats always stay ahead of the bottom feaders.

Maybe over the years Heli has improved, I do not know, what i do know is we were really good at replacing transmissions and mast rollers. We became experts at waiting for transmissions and parts to come from China. When they ran the operation from FL it was nothing but a cluster screw.

Everyone look, you get what you pay for 90% of the time. I like to think of the other 10% were just dumb.

Oh, as far as Heli spending R&D money, why spend money when you can copy someone else??????????????????

Ask yourself one thing, why do all the brands from Asia coming to the American market look alike. (Really)

As I said before, it is a great unit for someone who wants a new forklift, with something for nothing. Then becomes upset when it does not do the job. Its like asking for a first class ticket but only wanting to pay the coach price. That mind set with people will never change.