Normandy,
I agree with your comments on Sir NBS. I worked with him and his side kick Trevor when LB had a private label agreement with Allis Chalmers for their side loaders & large capacity pneumatic. He was arrogant then and those were they days before he was "knighted".
His company would send us the same model truck with different transmissions, engines and no advanced notification. But we would hear "Oh, I'm sorry and I'll look into it" that never happened cause it would happen again.
On top of that his equipment never seem to hold up well in the US market. We lost good customers over this.