In your last two sentences it is stated:
"One huge issue with selling new equipment is that you no longer have control over your own reputation- the factory does. That needs to change."
My point is that whether a dealer sells new (even ship-in or national account direct sale units) or used a dealer CAN CONTROL their reputation with the end-user.
This is ONLY to be used to report flooding, spam, advertising and problematic (harassing, abusive or crude) posts.