I used the electric as an an example - there are repeat buyers of ICE trucks also - e.g. a major paper recycler with two locations - one here in GA & an other location in the NE uses 15K pneumatic with bales clamps. and others
Again, if a dealer & manufacturer is going to represent a product they need not treat it like a "step" child. There are several multi line dealers that commit to supporting the Linde products they represent & sell. Maybe it is a Texas thing.
I am aware of the 24 parts guarantee by "CAT" dealers - that was started in 1992 with MCFA start-up. Strange thing the same product painted Green with parts coming from the same distribution centers doesn't have the same marketing program - maybe it is something like "myth marketing".

The Linde machine has been around a long time in the US market starting with an association with Baker (ie Baker/Linde line) - Duetz air cooled engines etc & as big as a small aircraft carrier.

When you say the trucks fall apart after the finance term aren't you saying the products don't hold up that equals a not good products or am I just confused.

I'll betcha' the European market are not that unlike as the US market. They just live a lot closer together.