We are a dealer but we also sell a lot of parts to other dealers. Most all dealers ask for the part number along with the price and availability of that item. I know that they want the part number to shop for the best price, but they tell me that the parts software that they use doesn't even allow them to quote parts without part numbers and they get upset when I won't give it to them. The interesting thing is that when I have given out the part numbers and the parts are available through SMH or Intrupa, we never get the sale. Can anyone tell me if there is any truth to this "software" story.
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