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Part of the problem, as I see it, is finding a dealer network that is good all accross Canada.

Quebecor World went national accounts Yale about 2 years ago. They ran into huge problems here in Alberta because the dealer (AR Williams) doesn't really want/like Yale and basically refused to service them.
(to be fair they didn't actually refuse, they would just take 10 weeks to repair a burnt traction motor post)

Going to national accounts, makes it very difficult to get around a bad local dealer. In the end, a compromise was struck and Edmonton gets serviced by the Hyster dealer.
BUT, all new equipment must be Yale so they are still stuck for 3 more years...

Rona, has forced all it's branches to switch to Shyster, which means they must deal with Wajax. We recieved some resistance from a few locations. This led to our PSR's having to get Rona big wig's to put pressure on the culprits.

Also, be aware that if you are going to tie into a particular brand, make sure that brand has all the different types of equipment available that you might need in the future.
(ie. if you tie in with Raymond, you'll need a different supplier for IC trucks etc.)
  • Posted 10 Jul 2006 22:16
  • By mike_n
  • joined 11 Feb'06 - 138 messages
  • Alberta, Canada

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Fact of the week
Sourdough bread contains Lactobacillus reuteri, a probiotic bacteria. During pregnancy and breastfeeding, these bacteria can travel from the mother's colon to her breast tissue and be passed to the infant through breast milk. It offers various health benefits, including potential protection against breast cancer.
Fact of the week
Sourdough bread contains Lactobacillus reuteri, a probiotic bacteria. During pregnancy and breastfeeding, these bacteria can travel from the mother's colon to her breast tissue and be passed to the infant through breast milk. It offers various health benefits, including potential protection against breast cancer.