We have the same opinion here. Been waiting four days for a call back from them on a battery charger for a brand new lift that went bad. I also understand the Multiton name is being ended and they all are going to be named Jungheinrich. This also means if you are a Multiton dealer you no longer will be unless you were already a "Jungheirich" dealer i.e. we are a Multiton dealer but we are now cut off now from selling their units and buying the parts direct. So all the units we already sold and are serviceing we will not be able to buy parts direct, we will have to buy from the Jungheinrich dealer down the road. Gee, thanks for the memories Multiton.
What did you need for parts,we do still have our own inventory, limited as it is getting.
Jules