Eddie is right how long will it be before manufactures have a system where the truck reports back to the service center or even the manufacture. What will happen like here in UK is many Manufactures will deal direct through
joint venture dealer companies these will be jointly owned by the interdependent dealer and the manufacture and go direct to the customer and work in specialist areas warehouse, industrial , heavy ,ports ect. Kalmar do this so do Junghienrich and Crown in the UK. By doing this the manufacture will have the confer dance to develop more imaginative truck that answer problems and provide solutions to customers.Unlike the Chines that are all the same.