The only way any changes will occur concerning this issue will be up to the people and companies buying the product. Take a national account deal for example. Imagine a 200 unit deal falling thru because the purchasing agent is made aware of the ball and chain concerning the local dealership. If they know that they cannot maintain this equipment 100% of the time with their own techs, and that they will at some point in time have to rely on that service provider, this is the only driving factor for change. Saying no thank you on a million dollar truck deal over servicability sends one heck of a message to the factory via the national account dealership. If you take the profit out of the pockets of the factory on these types of units, things will change real quick. The problem is most people and companies spending money on fleet purchases have no clue about what we are discussing here. And like I mentioned below, the salesmen are very adept at downplaying and hiding this very issue to the companies they sell this equipment to. The sooner the buyer is well informed, the better for all of us.
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