Drlifttruck, this only applies to IC units and not in building electrics. Only half the problem may be solved with this ruling. Also it would be wise for purchasing managers to inquire into the servicing of said units prior to buying them. Most salesman wont go into details on this subject, and will defer to the service managers for the answers. Long story short, dont buy propriatary software forklifts. Toyota's sitdowns and Crowns new C5 are prime examples of next generation units that dont require a laptop or handset to troubleshoot or repair. With the pending release of the 8FBCU line from Toyota, they have still from what I have heard, made all troublshooting thru the display. The anti-trust laws that quickly leveled the playing field within the automotive industry has yet to happen for most forklifts sold within the United States. I have yet to see any OBD type unit sold here locally. We are still a few years away from any next generation forklift with what you have described. Do your homework.