in 2011 the new tier iiii crab regulations come into force , we as a new manufacture have taken time to incorperate these new enginges into our trucks as standered. Our dealers and other dealers will have to invest in training there personel on all new types of enginges. Some times dealers intoday's market only make money on the service they can offer,so by letting smaller companies into there systems could mean they lose money.The main point i'm trying make is that with out this protection dealers will not want to invest in the training neaded so customers will lose out even more. Customers who rent or buy new trucks should look at the dealer first.On trucks under 20,000kg many of the componants are the same so customers when looking at a truck go on price. If a customer dose not like the dealer for what ever reason but likes the truck then they should contact the manufacture about there problems , Manufactures want and need to sell trucks so if a lot of custmers go to them with dealer problems these could be looked at.