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JD,
I would also factor in additional costs for hiring and keeping a more talented group of mechanics. This assures that your customers end up with a tech capable of solving customer problems. This has a value. And a cost.
I would also present it to my customer in a percentage if you can.
Example: 95 vs 87 per hour. "we provide the best techs we can find for less than 10% more" sounds better than "we charge $8 more an hour".
I always felt that there are customers out there looking for a premium service and are willing to pay. If I were in a specialized field I would want to charge a premium.
Steve
  • Posted 23 Sep 2009 11:17
  • By Forkliftt
  • joined 13 Jul'09 - 321 messages
  • Louisiana, United States

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Global Industry News
edition #1254 - 30 October 2025
In this week’s Forkliftaction News - As an industry, our focus is often on key economic indicators such as productivity and profitability, but we all know our sector simply wouldn’t exist without the skilled operators who bring the machinery to life... Continue reading
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Global Industry News
edition #1254 - 30 October 2025
In this week’s Forkliftaction News - As an industry, our focus is often on key economic indicators such as productivity and profitability, but we all know our sector simply wouldn’t exist without the skilled operators who bring the machinery to life... Continue reading

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