Hi edward_t.
Thank you for your reply.
Over here in the uk a field service engineer has always been paid from the time he or she leaves their home or as soon as the tracker gets excited.
Then travel time has always been paid by the customer or if hired included in the monthly hire fee.
What has happend in this industry companys have looked at how to save money and a easy way is pay us for 8 hours but making us work a 9.5 hour day which to me is unacceptable.