I agree with Herald. The absolute problem with the forklift truck industry at the dealer level is that there just isn't enough profit in it to pay a technician or salesmen what they can get in another industry. Think about the copy machine technician that carries ALL of his tools in a small brief case with a total outlay of maybe $80. I'm guessing they probably average at least $30 per hour.
The average forklift truck technician has an investment of $20,000 in tools, has the ability to repair diesel, LP and electric forklift trucks and makes anywhere from $15 to $25 per hour.
There is something seriously wrong with this picture.
I know some threads have accused mid management and ownership of *** all of the profits out of the company but I disagree. My experience is that even most owners would have made alot more money if they spent their career in a different industry and would have expended way less sweat and blood in the process.