WOW, it amazes me how sensitive some folks are. I am sure that no company sets out to make anything other than a good piece of equipment and confident in saying anyone can make a mistake or have a problem.
It is how it is handled is the point and the only point I was trying to make.
The fact is some Toyota Customers were not happy with the way thier problems were handled and the cost incurred to restore a factory designed "Safety System" that they HAD to have repaired due to OSHA Standards.
I never claimed to know it all but I do have 30+ years in the business and actually know a few things.
Sorry the Toyota guys took offense to reality but I was only stating the facts as they happened. The Toyota Dealership is who did the repairs and sent the customers the bills.
I simply was informed, unsolicited, by the customers. I guess they were the.23% Toyota mentions in their report.
I have yet to find anything man has made to be perfect, including Toyotas.
The safety system may be benifical to some but as it is a proprietary component which by OSHA Standards stating any safety item installed by a manufacturer must be maintained and can not be removed or disconnected. With the cost involved according to the customers who did have problems and given the fact that the componets in the system are wear parts it gives rise to questions.
The most common accident involving a lift truck is turning one over which is caused by improper operation by the driver.
Hand it to Toyota for seeing an opportunity but a good safety program and proper enforcement by management of the companies who own the forklifts is an option.
It seems many folks want to rely on technology to do the their jobs but when is winds up costing them money they become unhappy.