sounds like accounting messed up and now theyre trying to do some of that "CYA"
instead of admitting they should have figured something like that when they signed the lease, they just want to pass their mistake down the line
(i dont know how the UK is but) theyre gonna charge you,
pay for the repairs with the money that YOU PAID,
and take a 1500 pound tax deduction (whats to stop them?)
i can see leasing sales vehicles or even a box truck
but a service van no way
theyre just in the line of fire too much
any company in this business would know that a service van is gonna get messed up just by its nature (and small dents and scratches are expensive to fix when you turn a lease in)
how they only accounted for a "best case scenario" and didnt assume that there might be an additional charge is sloppy accounting (they didnt have their bases covered)
with that mindset, your company should be buying forklifts not selling them (lol)
what if you had gone way over the miles and they owe 1000 pounds for the overage?
would they charge you for that?
its not your fault they made a bad deal and didnt have foresight to expect some damage charges (IMO)
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