Its technically not a recall, the symptoms do not effect every truck in the production date requirements. Not all trucks show those symptom and is not always necessary. Its also effects trucks depending on how the customer is using them, running periods, long idles, and other events. The software is also proprietary I believe and crown wont give it out to just anyone I don't think. They did have a software update on pallet jacks not long ago that was considered a recall. They contacted every customer who was sold one and did the updates for free. Hope it works out for you though.