I apoligize for the sales remark, as a former field tech of 30 years and now 5 years as a customer I to have a dislike for sales so I aplogize for that. Justin I wish you all the best with your new business, if you concentrate on excelling your service to your customers and have your resources in line watch your overhead I see no reason why someone can't do well as an independant. This web site is the absolute best out there for the support your asking for and going to need. You have a world wide network at your finger tips justin, I think we should all say a thank you to forkliftaction for providing us this service. With "service excellence" at the dealership level declining as it has been now for several years, most cudtomers out there are looking for something different so offer that difference, again you sound like a real "go getter" I certain you will be successful & if you need help in any way just ask.