Eddie
Sadly you are correct. That's why I decided to move up, not sit and gripe with my fellow techs. I know that the UK is the same as the US, if you're not treated properly you have the option of changing companies. If you know your stuff it's easy.. sadly too many managers do not recognise that. The only way I've found to get rid of bad management is to either to show the senior management how poor they are or walk. If you're a good manager you protct your folks, make them look good and give them the info and tools to do their job, they in turn make you look good... Simple concept too rarely seen.