@triumphrider
Understand that as I say to each their own and one makes their own bed lay in it and don't complain when things go south.

Many years ago mid '70s when I was at A-C, had a "small" account called Kroger, Cincinnati , O. Each year Kroger would go out for bid for their annual purchases. Each year, we lost the business by $800/unit.....that was strange. I felt something was going on in the purchase decision chain & it wasn't the purchasing department. Fast forward, we finally got an opportunity to demo equipment for 6 mos. at several locations. I followed the demos like a dog in heat. They all worked just fine. At one location I became close to the operations manager in Columbus, Ohio. One day he asked me to price out some high usage service parts as he wanted to compare our $ vs what the incumbent was charging. One item he picked the Presolite power steering motor that most lift truck companies used in their electric sit downs. Our price to the customer was a little more than $800 less than what the incumbent was charging - hmm - same difference as what we were losing the bid on the annual purchase. We found other similar differences on other parts. Guess what, after 2 years of trying. We finally were awarded the contract. A few years after that the dealer ship who handled the Kroger account went out of business and the person who the incumbent was close to at Kroger corporate was transferred to Texas.
Now I realize that most independent dealers or commission sales would not been able to to what I did - proved two electric with batteries for 6 month demo, sell parts at published list price but I was one of those factory "****" aka District Sales Mgr. w/ National Account responsibilities that could get it done - but my head was on the line. I was brought up with the belief "Give me a half dead bear and I'll do my best to skin 'em" even with my Barlow that I had since I was 12.

No too many years like 3 after that I was fired by AC (economic termination) after 14 years. S _ _ _ Happens.