Hi Dan.
Here in South Africa it has all become about cheap prices and bad quality at most of our clients.The common excuse they use is that we must just get the truck going because they are going to sell it in three months. We insist that these guys sign our reports and mention that we fitted local or pirate parts. You should see the rubbish that gets into our ports. This has caused the agents to cut costs on their customer service to keep their parts and workshop divisions busy. Ps Lately even the TCM part quality has been inferior on their seals and we found that having these made locally gives us less comebacks. :-(