I remember the first visit from the self proclaimed turnaround expert after Briggs took over BHL when in his introduction to Briggs and welcome to BHL staff he slagged off everything BHL did. One thing he specifically went on about was all the little "feifdoms" in BHL, (not true to the extent he was making out), and how that absolutely do not / would not happen in Briggs. Well it looks like they do, (and always did), and even though he has long gone, his and the Lowestoft old boys club mentality remains. Big company, through aquisition not organic growth still run like a corner shop. As for training...point taken but not by Briggs management. Technology continues to move fast... engineers want to fix things quickly as it gives them satisfaction and improves self esteem. With fixed price contracts the profit you make depends on many factors but not the least how many hours get booked on equipment trying to fix it, this gets out of control when you lack knowledge from not being trained properly!! Cutting training resources is a false economy, but I doubt anything will be done till there is a "Grenfell Tower" incident and investgation, we will see who runs for cover then...if we dont blink.