Hello,
we are using all equipment from EP. To be honest, we are using them for almost 4 years and they are doing really great. Small dealer which supplies our handling eq: https://www.paleciaki.info/

If you are in the Toronto area call or email me and we can discuss options - there may be some makes and models you have not seen before that could save you $$ in the long term! You are welcome to drop in for a showroom tour if you are interested and have the time!

Chris DiBerto
Ri-Go Lift Truck
175 Courtland Ave, Vaughan ONT
[email address removed] or 416-505-1854

How true, how true, I have Raymonx dealer experience also. You hit the nail on the head.

The forklifts you drive are whatever head office gets at a deal. Nothing to do with performance or quality. People way at the top make backroom purchases based on friendship, or straight bribes. Toyota is king of dumping trucks at cost, then providing free maintenance at a subsidized rate. Raymond is owned by Toyota, so you get both at one location. As a manager, you have no control over what is sent to you. You will probably only see Ray-Toy combo at your location. I worked for Raymond dealer in Ontario and know how they operate. Crown is also doing the same thing as they sealed up all Walmart distribution centers. Crown is pushing hard and still exists in many warehouses I go to. Now Caterpillar is on a big push in DC's in Canada. They have Jungheinrich as well. I have one big tire warehouse with all makes. It's interesting to see how different models hold up after many years. From what I see, toughest orderpickers are Yale OSO30. Easy to fix, rarely break down. Raymond orderpickers are all toast, rattle you to death and fail often. Crown OPC holding out very well too. Clark is rare to see. Hyster a bit more.
After many repairs on all makes, I find toyota parts way overpriced. Cat-Jungheinrich is also way way too much!
Since you're in Canada at a large DC, all you will ever see is Red dumped there at cost price.