Discussion:
Programming tiller head card

We had an issue where the tiller head card was diagnosed.
We had ordered and installed the new card but needed the programming to be done by our local BT dealer.
Basically now it is full of C28 and E104 error codes that did not exist prior to the new card. Assumption is that program installed was wrong.
Does anyone know of the correct program number that this truck should be running?
  • Posted 5 Nov 2011 04:58
  • By mowers
  • joined 29 Jan'10 - 27 messages
  • Alberta, Canada
Showing items 1 - 9 of 9 results.
Excellent result, good to hear.
  • Posted 26 Sep 2017 07:31
  • By Forkingabout
  • joined 31 Mar'11 - 862 messages
  • england, United Kingdom
Sure enough, the errors went away! Thanks!
  • Posted 25 Sep 2017 22:01
  • By MikeEE
  • joined 7 Jul'17 - 16 messages
  • Pennsylvania, United States
Ok, getting a CAN key on loan from our dealer today and will let you know the results.
  • Posted 23 Sep 2017 00:14
  • By MikeEE
  • joined 7 Jul'17 - 16 messages
  • Pennsylvania, United States
The parameters available on the machine also depend on what software package it is running.

Parameter 22 changed when BT changed over from a mechanical tiller brake switch to an inductive tiller brake switch.

The same card / software could be fitted / uploaded to an older machine so a parameter to select the type of brake switch was required.
  • Posted 20 Sep 2017 05:59
  • By Forkingabout
  • joined 31 Mar'11 - 862 messages
  • england, United Kingdom
Ok... I misunderstood the other posts about this issue. Where is a list of ALL the parameters that exist on the machine? The manual I have only shows some and lists many (including P-22) as "Able to view, but not change."
  • Posted 20 Sep 2017 04:55
  • Modified 20 Sep 2017 05:27 by poster
  • By MikeEE
  • joined 7 Jul'17 - 16 messages
  • Pennsylvania, United States
Parameter 22 was added in newer software packages due to product upgrades carried out & sets which type of brake switch is fitted to the tiller.

1 is for an INDUCTIVE switch.

0 is for a MECHANICAL switch.

If this parameter is incorrectly set the truck wont work & will error out.
  • Posted 20 Sep 2017 04:02
  • By Forkingabout
  • joined 31 Mar'11 - 862 messages
  • england, United Kingdom
We do not have a CAN key, but Parameter 22 Is showing 1, which I believe is correct for our lift, which has a limit switch on the tiller arm.
  • Posted 19 Sep 2017 22:43
  • By MikeEE
  • joined 7 Jul'17 - 16 messages
  • Pennsylvania, United States
C28 is the correct code if you press the E stop button.

C28 is also the correct code if you unplug the Curtis motor controller.

E104 is a brake fault - do you have a BT CAN service key?

Have a look & see if Parameter 22 exists.
  • Posted 19 Sep 2017 16:12
  • By Forkingabout
  • joined 31 Mar'11 - 862 messages
  • england, United Kingdom
Did you ever figure out what happened? I am getting the same thing after replacing the tiller head card on my BT WSX-20. I am only getting E104, but have gotten C28 when either the E-Stop button is depressed, or the main cable into the Curtis Motor Controller is unplugged.
  • Posted 18 Sep 2017 22:04
  • Modified 18 Sep 2017 23:47 by poster
  • By MikeEE
  • joined 7 Jul'17 - 16 messages
  • Pennsylvania, United States

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