I am wondering what the general consensus is with regards to the aftermarket parts industry. As we all know, there is effectively only one supplier, SMH. Yes, I realize there are others like Helmar, Intella, R&R, etc... (and for the purpose of this discussion, let's leave out the OEM / SMH supplied parts ; Unisource, Premier etc... and Promatch) but with all due respect to these companies, they have not really made any in roads to conquer the giant. My questions are; why do you think that is is, what is missing in this equation, what would you like to see in an aftermarket parts supplier, what have the SMH competitors done right and/or wrong, what would it take for you to change?

Thanks