Either Raymond or Crown. No other manufacturer's class II products come close. Both should be able to provide you with a quality full maintenance program for your fleet. In most cases, the servicing full maintenance dealer will put parts on site to help control their own costs.

No offense to the Jungheinrich fans, they make a decent product, but I don't think that they have the aftermarket parts and service support in the US to handle a customer such as yourself.

I would definitely consider the dealerships reputation...as far as brands--Jungheinrich is the world's number one brand when it comes to narrow aisle. Long run times, innovations and quality have gotten them there...I am also partial to Nissan electric sitdowns--they offer a fully AC lift and have an excellent reputation for good service and longevity...Nissan's LP/gas lifts are top of the line as well. Neither Jung or Nissan would be the cheapest upfront--but in the long run they would be money savers!! There are other good lifts out there that would do the job...again, key in on the dealership--get some references of how they have taken care of other customers...

I agree with seveal friends suggestion.
Now i get a conclusion:
1.Good service!
2.The condition decide the tools. It depend on you.

Now i also introduce EP brand.
Their service is very good.
And EP have a large marketing in North America.

leon is right. One of the most important things is how strong is the local service organization. Together with truck reliability you get your best package. If truck is good but you don't get service then even simple breakdown of sensor or change of wheel could be a headache.

Take a look at Yale and Hyster, their reach and order picker products are excellent, and they offer outstanding fleet leasing and maintenace agreements. They will service mixed fleets where most other suppliers will only service their house brand. The local servicing dealer is still the key to excellent maintenance.

My suggetion is that go for one manufacturer who ever it will be. You'll find much easier to work with one partner and you can get more out of it as well. As somebody mentioned earlier small stock of wear parts that can stop your truck.
Be sure to take time when choosing right batteries and chargers. You can save a lot on long run. I do not know what you are used to use over there but I'd go for central watering system on batteries and HF chargers. I'd look also for battery fleet management. Check it up w.enersys-hawker.com/english/fleet_manag_1.asp?lang=e

Have you considered an alternative to reach and order pickers, which not only save valuable space but are also far more flexible? I refer to the articulated forklifts pioneered in Britain by Translift Bendi and which can work in aisles only 1.6 mt wide compared with a reach truck's typical need for a minimum of 2.6 mt. Unlike reach trucks, they can also work out on rough yards, loading/unloading lorries, and can lift loads to 13 mt high. Typically, a Bendi can allow operators to store around 33% more pallet positions than a reach truck.

In the States, the Bendi is made by Landoll, of Marysville, Kansas, originally under licence from Translift Bendi in the UK. The latter has also recently invented a man-up version of the Bendi for order picking needs which still offers the same very narrow aisle working capabilities of the man-down versions and yard work capabilities. You might say a truck for all occasions.

Id say go with crown but that the truck I know best. Reguardless try to stay with one manufacture If you talk to them see if you gan get a part cabinet on site so you do have to wait for tech to run get a part.All trucks break down soner or later.If you are going to lease that many you may even be abel to cut a deal as compared to someone who only wants a few.

The buisness Iwork for has just gone thru the same process. We ended with one supplier to provide all our MHE equipment. It made the maintenance contract easier, and we are able to monitor down time more efficentley, as all machines came from the same manufacturer I found that training especially familirisation training was easy with support from the manufacturer. Additionally purchasing were able to come up with a very good lease agreemnt based on cost

I suggest EP Brand.
You can connet them Sang Tian. she could help you.