We are a dealer but we also sell a lot of parts to other dealers. Most all dealers ask for the part number along with the price and availability of that item. I know that they want the part number to shop for the best price, but they tell me that the parts software that they use doesn't even allow them to quote parts without part numbers and they get upset when I won't give it to them. The interesting thing is that when I have given out the part numbers and the parts are available through SMH or Intrupa, we never get the sale. Can anyone tell me if there is any truth to this "software" story.
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Work for a smaller sales/rental in TN.We have to have part# to quote a repair.Then after quoted sometimes customers will let 2 months to a year go by before they actualy approve quote.Yes I said a year.All quotes written state they are only good for 30 days.Customers do as they want not as you wish.Thanks goes out to all who have helped to locate part#s for us.Yes we use promatch and intrupa when we can.But some parts we only get from dealers due to fitment issues.
I am trying to find out if there is any truth that parts software requires a part # in order to provide a customer with a quote. If so, I would imagine that it can be bypassed because part #'s are not available in every instance
didnt you just answer your own question
pretty simple
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