Is this a single pedal or twin pedal truck?
Hi,
You said only the "turtle lights" is ON.
Are there any other lights such as " Book" or "Battery symbol" is also ON too?
Please check and tell me the status of all the lights display on the LDC ? Then I am able to help you.
Furthermore, when you press the "Direction switch" forward and backward => can you see the "arrow" change accordingly?
What is the maximum height of the truck ?
Is this truck equipped with a high sensor of 8.5m (Micro switch 8.5m)?